Thursday, 27 October 2011

Life Returns




After another two calls to Mumbai this morning, I cut the call off by accident myself the first time, I was convinced by a pretty young Indian lass that all would be well. Yet again this was an operator who had to stick to the script!  She did very well and was only perturbed when I asked where she was.  "India," she replied somewhat confused as people are not supposed to leave the script and she was more troubled when I indicated 'India' was a big place. Possibly she thought I might visit, fat chance, however she was somewhere I didn't quite catch, near Mumbai. Lunchtime and the Internet ceased once again and a noise outside forced my nose to the window.  There I beheld, and almost enfolded in my arms, the man from BT fixing the wires on the telegraph pole outside my window. Later, with one or two blips as he played around with the connection back at the exchange, I was left with the normal slow speeds that I have come to expect from 'Pipex,' or 'TalkTalk' as we must call them now. I checked my mobile phone for cost.  I have £3:62 left on the phone, (Virgin, 'Pay as you go') and I reckon there was about £16 in it to begin with, but cannot be sure!  Whatever, today's calls cast about £7 in themselves. Good job that phone was filled up some time ago when rich! Maybe I will once again compare prices of these ISP's. Still, all is well now and I no longer have to go outside and talk to real people.  



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6 comments:

Anonymous said...

I'm relieved to hear things are on the up and up. Yo know how I lose sleep over you.

FishHawk said...

Is it just me, or could you expect better service when calling Bombay?

P.S.: My wife had to call the Help Desk for the company she works for yesterday morning. For they are the ones who seek to fix what may be broken about the online system, and she got a very nice young(?) man with quite an accent. When she asked him where he was from, he told her, "Ireland," and as it turned out--he was still there!

Anonymous said...

'real people' how ghastly!

Adullamite said...

Leaz, you are sooooo good! But I wonder....

Fish, That was good service from 'Mumbai,' actually. I understood them clearly. Pipex at first used Ireland as a call centre. The Irish made a good business of this type of thing. India is cheaper however.

Kenfit, Indeed!

Anonymous said...

What do you wonder, whether or not I am sincere? I am wounded. Surely by now you know I am true-blue.

Adullamite said...

Leaz, I believe you.