Showing posts with label Yodel. Show all posts
Showing posts with label Yodel. Show all posts

Saturday 6 October 2012

Now I'm Not One to Complain, But....




After expostulating on the deficiencies of YODEL's version of service I yesterday I put myself into sleep mode by watching Inverness playing their local rivals Ross County in the first 'Highland SPL Derby.'  Most enjoyable indeed, and watching people playing football while freezing cold rain comes straight down is indeed enjoyable, when I am lying in my warm bed at the time.  Thus relaxed I slept,  fitfully as my dreams interrupted by 'white van man' passing the door and visions of my phone being used by others.  Today however I returned to important matters, Tesco first for the things forgotten yesterday, then market for the fruit to keep me healthy and young looking, (What's that you said?) and turning on the laptop to watch the Saturday football.  Could life get better than this I ask?  Three games on the trot to watch today wooppee, but at 2:45 my enjoyment was disturbed by a rapping at the door.  Not being one who likes 'Rap' I hastened to the door with an appropriate shotgun.  A woman stood there, with a box, (a woman who used to work Saturday's only for Royal Mail) stood there, holding a box!  My phone had arrived!!!  Somewhat irritated she was too, the address failed to contain the flat number and she had rapped at the door downstairs unheard by me as I was watching the football.  That made no difference as the bell is broke anyway but she left me the box and shuffled off grumpily to complete her other deliveries.  She did not recognise me which surprised me, women usually do! 

So while Wigan Athletic worked over Everton I opened the box, studied the paperwork, and managed to set up and charge the phone.  By the time Arsenal had put West ham to the sword I was studying the paperwork and asking "What....?" quite a lot.  You must understand the old phone goes back about a dozen years, and in those far off days, when life was better, then sending a text was exotic!  This one makes no sense to me in any way, yet I can send emails, use facebook and run up bills.  Fantastic!  In about six months time I might have worked out how to make a call, whether I know how to do anything else, such as work the radio, find the camera, or whatever is as yet unclear.  

I suppose being able to store all those numbers means I will have to find some friends now ......



Friday 5 October 2012

Bloody Annoyed!




The mobile phone I never use is dead.
I decide to order a new cheap one.  It is useful to have such for emergencies.  
I go back to Virgin Mobile for a cheap one.  I buy it online.
This means cost increased by rip of delivery charge of almost £8. However it will be delivered between 7 - 9 am next morning.

Next morning, I wait.
I wait, I wait, I jump up frequently as the bloke working next door keeps returning to his van for items and giving the impression he is a delivery van.  If he wasn't so big I would tell him what I think.
I wait and wait.  I wait.
After a while I check the delivery notice e-mails again. This time noting a 'track goods' link.  This I check.  It transpires the delivery is not coming via one of the many courier companies with depots in the local area and drivers who known their way around.  Oh no, Virgin send goods via a company based in Cambridge, 50 miles away!!!  Not only the distance, this is YODEL, a badly named company with an atrocious record regarding delivery.  Deliver before 9?  According to the read out he only picked the thing up at 7:44.  
Grrrrrr!

Encouraged by an unsmiling UPS man delivering next door just after 3 pm I held off phoning in.  I had checked the tracking site and noticed a change.  The parcel was now 'with the courier for delivery.'  "He's off home," thought I.  He is now heading for Cambridge and a Friday night pub brawl.  My mood darkened, although outsiders may not have noticed this as I had already began to spit blood.  

After 4 I called in.
"Choose 1 for....." began. 
"Choose ... enter... " wait.
It takes me back to where I was and "Choose 1...."

Having slammed the phone down I thought I would call Virgin themselves.
"Choose..."
I slammed the phone down.

I waited and tried again when in a better mood.
"Choose...." I chose, I waited, I chose, I waited, I endured bloody awful music, I waited, I waited, I slammed the phone down.
I tried Virgin again.......SLAM!!!!

I emailed.
I made a point or two, I made a demand or two, I asked a question or two.
It was late, I got no reply, I expect no parcel tomorrow, I expect a call with words possibly tomorrow, although being Saturday they may not be available, and I expect them to be told where to shove it and give back the cash!  

I fail to understand what is wrong with me these days.  I get so annoyed so easily.  Life improves on one hand and things fall apart on the other.  I am just glad I don't live in a gun toting society.
I may have used one today.

p.s. Just after 10 pm I again look at the tracking to discover the driver 'could not locate.'  He could not locate a road paved by the Romans and in constant use ever since?  Lazy good for nothing!

Right that's that.  let's see something funny for Friday.



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