Another day of joy and laughter has been with us. From walking across the park to post the paperwork that took me ages to understand, collect together and finish, with the bright sunshine hiding behind the clouds which rushed along pushed by the north wind. The chill cut through me, yet an Englishman or two was seen in Spring outfit determined to enjoy the sun.
I finished the paperwork only as a break from attempting to post the gas and electric meter readings. As you know, our government has amended the 'energy cap' by up to 54% and prices, especially for the poorest, are shooting up. With April the 1st, 'April Fools Day,' being the date for the increase to begin so we are advised to enter the reading NOW!
Naturally all the energy companies websites have crashed!
I struggled for a bit with the gas man until I saw a link at the bottom, happily an emergency link had been added. This I completed and sent of my reading. In a day or two I will check to ensure it has logged in.
The electric is still not logged in.
I logged on, sought the meter page and was immediately offered another site, another name change for them, another new password and a site that does not work!
Time after time I went through the process, usually to find I had 'timed out' after 5 seconds, or 'we are unable to complete because....' and so on.Even when I got through to amend the password the thing found a reason not to continue!!!
I love computers.
My electric company blamed the money man Martin. They blamed him because he came on TV and radio and the press and offered advice about entering the meter details. Everyone listened, as he always comes over as wise and honest, and the system crashed. 'Martin is bringing the country down' said their website. Martin was advising how to deal with money making energy company chancers but that appears to pass them by.
I have given up for now, I will try after nine this evening, maybe later, and see how that goes.
Everything these days goes through the internet, and many companies and government offices are running on Microsoft XP, some even on Win 95! There is something to be said for pencil and paper you know.
2 comments:
A websie going down just when you need it.....not possible!
Here the NHS equivalent website goies down out of office hours, the reason given being that there isno one around to sort out any problems with it...
Fly, I love that justification!
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