I understand why we have strict gun laws in the UK, guns are banned because companies, almost all of them, use AI on their websites to answer customers queries. Had I a gun at one point today I may have outdone the usual US suspects.
The new adaptor for the old laptop was due today. Fine and good say I. Then, after lunch, they say it has 'been delivered.' Not here it has not. So, I trawl the white van man site, trawl the company site, and at no time find a way to actually contact anyone. Links promising answers cannot be found, though I did find one of those wee pictures claiming to be where the goods were delivered. That picture looked like a car park somewhere. I was irked!
Grrrrrrrrrrrrrrrrrrr etc, for the next 20 minutes.
Normal people stop at this point and seek a few reflective moments before continuing.
I am not normal.
Eventually, having issued the death sentence several times, I found the delivery company on Twitter!
A grumble, loud enough to force AI to seek a human being, was uttered.
A nice man promised action within the hour.
Then, I again looked at the photo of delivery and realised I was wrong.
I will say that again, I was wrong. There, you can put that in your diary.
I realised the picture was in fact of the rear of the building.
This raises questions. Why? Did he not realise my door is on the front? Did he not ring the bell?
Question: does the bell work? Yes, well, I thought it did.
Question: does the bell work? Yes, well, I thought it did.
The driver had placed the goods round the back, in a good place, and gone off.
The phone rang. A sweet young lady offered help, contacted the driver, sent me round the back, where I found the parcel well placed, and smiled at her over the phone. The drivers opinion was not offered to me.
Humbled, again, I checked the goods.
These were in good condition, and when inserted into the laptop all worked well!
There was no requirement to buy a new machine, the £20 for the adaptor was sufficient.
So, having saved £700 I am almost smiling.
But I was in a tizz for a while.
This of course means nothing else has been done.
A busy day awaits tomorrow.
4 comments:
We were waiting for a package. We saw the delivery van. It delivered to house next door to us. We looked at the delivery photo and it said it was delivered to us, showing a photo of a front door with 2 packages in front of it. (We had ordered only one package, and the photo was of the front door next door to us!) So, our very nice neighbors kept BOTH packages, even though they only ordered the one. We had the company replace what we had ordered and paid for but still, those folks who live next to us getting that package and keeping it. That really irks us. Love thy neighbor? You can love my neighbor, not me! LOL!
Awaiting a parcel here.....from a Chinese firm whose section for giving an address was not at all adequate for one in Costa Rica where they normally start as follows ' 100 metres south of the oak tree - which disappeared twenty years ago - past the Pulperia Los Mangos - which went the same way over ten years ago....'
Kay, I do not fancy your neighbours.
Helen, We had letters like that at Royal Mail! The house with the red door opposite a certain pub, often with wrong pub name.
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