Global warming? Tell me about it! The temperature has dropped so far that icicles are forming inside my boots! Snow flakes have been gently falling all day, and the weather girls are smiling sweetly when indicating vast snowdrifts across my window! Outside said window people pass by dressed like 'Nanuk of the North,' and I sit here with a gas bill which tells me I have used less gas since the last bill but they wish me to pay more for the privilege! I attempted to call tonight, and was greeted by a message informing me that since the "..Gas price reductions..." have been announced the waiting time may be a "...bit longer than usual." Indeed? You mean several call centre staff have been fired, only six left now is there? I gave up and will attempt this again tomorrow, with a smile on my face and a hatchet in my hand! The 2% profits have gone up to 3% I notice, although the call centre staff will probably still be ion £5:68 an hour. It is time to nationalise the utilities! Never mind the 'investment' private companies have made, they overcharge and this bill is an example. If I had not read the small print at the bottom I would not have noticed the increase. How many ignore this and find far too much of their money is in the hands of these thieving get rich quick companies? The last bill I notice included the FOUR payments I had made, this one includes only three indicating I have paid less! This is a trick to increase the costs. I am considering a letter to the ombudsman under whatever name he goes by these days.