Thursday, 11 December 2025

YODEL!



Yes it's them again.  No there has been no delivery, of course not, it's just that I found someone else who suffers from YODEL despair.   
Yesterday, when the cold wind blew and the sun shone, I ventured all the way out to Tesco.  Stumbling around the shelves trying to remember what was written on the list I left on the bunker, I grabbed a few items and headed out (after paying).  
Wandering up the steep slope that I neve knew before, I noticed the Barber was empty!  I entered, was warmly greeted with fixed smiles, by the woman who wished I had continued past, and smiled also as she offered me the seat.
As she expertly clipped and buzzed away I mentioned Christmas online shopping, ensuring delivery and she went into a rant.  Her son is selling old football boots etc, through Vinted, the place that sent my little order by YODEL, and she was NOT happy!  One item, a computer that had been returned as not working, had led to much stress on the YODEL website.  Fumes were offered to the website until she managed to speak to someone, well done her I say!   
Unfortunately it was AI and useless. 
After demanding a human voice she was landed with a foreign sounding chap who was indistinct, yet promised to re-order the delivery and sent for the goods to be delivered.
Nothing happened.
This is YODEL in normal mode.
They do not care.
However, one bright light is they have discovered that when sending goods out you do not have to use YODEL.  There is a choice of another van, I know not which, and they will make use of this as it cannot be worse than YODEL.
The hair now looking great, I went to pay, and she questioned my age, implying I was young.  Lovely woman.  However, I mentioned the number 74, keep this to yourself, and received a reduced price.  So glad was I about this and her excellent service, I left behind a packet of chocolates as a tip, Toblerone bits I think it was, and that I felt was fair response.

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