Showing posts with label Personnel. Show all posts
Showing posts with label Personnel. Show all posts

Tuesday 29 June 2010

Wot?




BAA are advertising for a 'Eastern Campus Process Leader' for Heathrow Airport.
This is what they refer to as a 'Role Overview.'

  • This is a key role in the formation of the Eastern Campus Process Development Team. The purpose of this role is to design, develop & gain stakeholder sign off of the processes and procedures to support the effective and efficient operation of the Eastern Campus.
  • This individual will be the interface with internal and external stakeholders to agree the core operating processes for passengers (20million), airlines (20 +), handling agents (4-5) & users in the day to day running of Eastern Campus.
  • This will involve the discussion negotiation & agreement of prime accountabilities & responsibilities between stakeholders to ensure all parties have a clear understanding of how the Eastern campus will work as well as set out the key interfaces with other parts of the airport.
  • This work will form the basis on which the Familiarisation, Induction & Training (FIT) & the Trials programme for Eastern campus is developed.
  • The successful person will be the ‘expert client’ on passenger & support processes for the construction & systems delivery teams on the Eastern Campus programme.
What?   

What is a  'stakeholder sign off' when it's at home?  
"This individual will be the interface with internal and external stakeholders."  'Interface?' Are they to become a computer screen perhaps?
The applicant will have to "set out the key interfaces with other parts of the airport." Do you mean 'speak to people?' 

Why do we need to read such drivel? What is wrong with these people just speaking in English instead of pretentious phraseology? Typical of HR departments (which used to be called 'Personnel) who enlarge their kingdom with such language. This is especially true I reckon in the larger and more self important organisations. It would appear that in such cases plain speaking leaves the HR people less important than they would wish. But does such terminology lead to better employees, or better employ relations? I doubt it.


(This post does not refer to people working in such departments in the Lothian regions.)