Showing posts with label Insurance. Show all posts
Showing posts with label Insurance. Show all posts

Saturday 2 July 2022

Saturday Trials


Saturday, a time to take it easy...
Contents Insurance time.  I have found the Post Office one is cheap, so I got that.  'Admiral,' wished to renew last years, which is dearer.  I decided not to renew.
So yesterday I tried to log in to the website.  
Nothing happened, I was not recognised.
Yet the renewal form came through OK?
This means calling them, which is always a challenge with such folk.
I called, "Sorry, all our operators are busy, there could be a long wait."
I hung up.
I tried later, same story.
This morning, being keen, as if, I tried again, and again, and again, and again.
I tried the website again, played around but got nowhere.
One page offered one of those remote digital answering people.
I asked my question.
"I do not understand your question, do you mean one of these choices?"
I chose.
"Please phone to one of our operators."
Above this beast was a sign saying 'Please don't call unless you need to....'
I went on to Twitter and ranted.
A couple of hours later I took a walk.


I returned, worn out, gasping, and felt it right to call again.
This time the voice said, "Thank you for calling etc...many of our colleagues are working from home, so the sound may be somewhat distorted."  
The voice, always a woman you note, told me a colleague would be with me in a minute.  
A minute!
Music played, not 'Greensleeves,' but something soothing.
An advert for Motor insurance from what I think was a different voice came on.
Music.
This minute is not the 60 second minute developed around 5000 BC by the Sumerians I thought.  This minute is one of those beloved by bus companies and train operators that promise action in 60 seconds but take at least three times that time.
The motor advert again.
Music.
The 'Your call is important to us,' (because we want your cash) comment came on.
Music.
Eventually the number rang.
An American accent (that's what I call working from home!) from a friendly young lady.
I explained, she tried to fend me off onto other insurances, I pleaded poverty, she relented, and ended the renewal.  
Call ended.  All over.  Another long time stress comes to an end.  
I am not sure what is more tiring, walking or calling a service centre? 


Now a couple of more favourable calls to make, sadly emails will not do on this.  My phone bill will be higher than the gas at this rate!  Bah!
Oh, and after all this Admiral responded on Twitter!



Monday 29 June 2020

Monday Mump


It's been one of those weekends. Nothing has gone right.  Even my spelling has failed more than ever, according to all the red lines under this sentence.  Just like being back in school.  I had to buy the teacher six new red pens when I left.  Some refer to being 'Booted' out of school, my teacher took that phrase to heart.  She had a nasty streak after all.
Early this morning I headed to Tesco for bread.  I had been in Sainsburys late yesterday for bread but when I got back I discovered I had got everything but!  I knew I should not have followed that woman around the store...
Today I was in Tesco just after 8 am.  Wandering around, just for bread, I spent £7:27 on other things that I suddenly realised I required, but managed to obtain bread first.  By only shopping once a week I have spent much less money, today reminded me how I was overspending in these money grabbing places.  Of course the lovely lass at the checkout did not like me, that helped to make my day.
The list of things that did not work, was not possible, unavailable over the weekend, plus rain when I considered wandering outside, all added to a dreich weekend.  I did rejoice at the number of freely available football matches on telly but discovered most of these were dower, dreary typically English affairs.  The best part was the second half of the 3rd division German game I found, at least both tried then to play football.
However, with Craig Gordon returning to the Heart of Midlothian there was one piece of good news this morning.  Just as long as he does not injure himself going up to the press conference.
 

I suppose I could have been like the clever people and taken out insurance against my day.  Many celebrities take out such insurance in case their voice/legs/talent suddenly leaves them.  Others take out insurance for their wedding day just in case 'cold feet' appear.  Still others, while swimming in Loch Ness took out insurance in case the Loch Ness Monster bit them!  Similarly a cruise ship did likewise as they feared the monster might bite them!  Sometimes of course insurance is worth while.  The Wimbledon Tennis people took out 'Pandemic Insurance' after the 'SARS' outbreak some years ago, now it appears they may get back some of the £1.5 million they paid out annually, around £114 million expected to arrive sometime soon!
I wonder if they will allow 'Having a bad day' as an insurance request...


Saturday 17 January 2009

Health & Safety



After rising from my pit this morning I cleared the condensation from the window and gazed blearily into the darkness. Wind and rain hurtled by, cars splashed through the puddles and through the mirk on the other side of the road occasional townsfolk could be seen, walking bent forward, into the storm. For a moment I thought I was back in Edinburgh and July had arrived, however the man on the TV put me right. "Weathers rotten, let's see how it gets worse," he muttered. It will, storms tonight along the north west and rain and cold for several more days ahead. Goody, just what I wanted!

After a breakfast of yesterdays leftovers the gray clouds lightened somewhat and I noticed a man jogging along the footpath.There are one or two who indulge in this ridiculous exercise at the weekends, usually lasting only a couple of weeks. One lass has however been running in a mile long circle for some time now. I did not notice her today however she must be very much fitter than I was when playing football - the proper kind - although of course running was never my game. I played in goal and that was sufficient running around for me I can tell you. Those who think running fifty yards upfield and forty back, then across the pitch and back again is fun are beyond my comprehension. As for folk who do marathons, well!

Anyway I digress, this was not about daft folk attempting to get fit or kill themselves by jogging, it was about the thing on the fellows back. There he was, in light coloured shorts and sweatshirt, wearing a luminous light green hi-vis vest! What for? He was running on the pavement, and few folk at that time of the morning drive on the pavements around here. This brought to mind how needless some of these Health & Safety ideas are today. It is one thing to be safety conscious but another to be either stupid or neurotic about it. Imagine the pilot on that plane landing in the Hudson river being neurotic and overly health and safety conscious? No one would have survived! Calmness and good training, plus prayer probably, got them out! A neurotic stewardess yelling as water lapped around her ankles would have been just what those folks required at that time!

When I was working in yards full of lorries it was wise to wear such a vest. Clearly the driver ought to be able to see you but bad light and other hazards meant safety was important. The woman who walked past me on Monday wearing one may have been neurotic or plain daft I am not sure, but she appeared to be merely going shopping! Maybe the trolleys in the Supermarket run into her too often. I have news for you lass, that will not stop them! One day at Royal Mail the young manager told me off because my orange jacket was a bit worn. "It's dangerous out there on the roads," he said," You don't want to get knocked of your bike!" I had been working for forty years and never knew the roads could be dangerous! I was so glad he was there!

Of course the real reason for the jackets worn by every utility worker, van driver and half the population is not Health & Safety but insurance! No insurance company will pay out if you have not worn the Hi-Vis jacket. Indeed the helmet and the right footwear are also important here. Royal Mail drivers who wear trainers always carry a pair of official shoes in the van - just in case they have an accident! The cry is not "Ambulance," but "Change my shoes quick!" The insurance folk (as Crotchety will tell you) do not like paying out cash! The lack of a hi-vis jacket loses the company an insurance pay out, that is why they, plus helmets, need to be worn along with all the other paraphernalia. Is it all necessary? Sometimes, but not always, common sense and keeping your eyes open are more important. This must do for jogging surely?

Royal mail of course have also got other management problems. The chap in the picture above was sent home for wearing 'Nike' shorts! RM insist on their own uniform, which is fair enough, but to have the police lead him from the office appears a bit over the top. It is clear from the report that there is much more to this than meets the eye. Lazy postmen, bad management, trouble makers on both sides, but who is in the right? Neither I would imagine. However it makes for a typical 'Daily Mail' story. It also supplies a picture of postmen today!